Showing Confirmation & No-Show Follow-Up
Create a confirmation, a day-of reminder and a polite no-show follow-up for property showings, in email and SMS versions.
New Added
Use it when
Standardize showing communications so prospects get the address, time, parking and entry instructions, and a friendly nudge if they miss the appointment.
Not for
Collecting application fees or personal information by text.
The prompt
Fill in the variables (optional)
Type below and the prompt updates. Anything you leave blank stays as a {{variable}} for you to fill in later. Nothing you type leaves your browser.
When the reminder goes out
Unit and address
Date and time
Agent-led, self-guided, or virtual
Parking, entry, what to bring
Booking link
Who it comes from
Create three messages for a property showing, each in an EMAIL version (with subject line) and an SMS version (under 300 characters): 1. CONFIRMATION, sent when the showing is booked 2. REMINDER, sent {{reminder_timing}} before the showing 3. NO-SHOW FOLLOW-UP, sent if the prospect does not arrive Details: - Property: {{property_summary}} - Date/time: {{showing_time}} - Showing type: {{showing_type}} - Arrival instructions: {{arrival_instructions}} - Reschedule link: {{reschedule_link}} - Sender: {{sender}} Tone: friendly and efficient. Treat every prospect identically. Do not comment on the neighborhood's residents. Fair housing: describe the property, never the people, and never mention protected characteristics. The no-show message should be gracious, with no guilt, and offer to rebook. Include "Reply STOP to opt out" on SMS versions.
Variables
| Variable | What to enter | Example |
|---|---|---|
{{reminder_timing}} | When the reminder goes out | 2 hours |
{{property_summary}} | Unit and address | 2BR/1BA townhome, [address] |
{{showing_time}} | Date and time | Saturday, Nov 7 at 11:00 AM |
{{showing_type}} | Agent-led, self-guided, or virtual | agent-led |
{{arrival_instructions}} | Parking, entry, what to bring | Park in visitor spots; bring a photo ID |
{{reschedule_link}} | Booking link | [link] |
{{sender}} | Who it comes from | Jamie, Leasing Agent, Oak Property Co. |
Example output
Illustrative output using the example values. Your results will vary by AI tool and inputs. All names and details are fictional.
CONFIRMATION, Email Subject: You're booked: Saturday 11:00 AM showing at [address] Hi! Your showing of the 2BR/1BA townhome at [address] is confirmed for Saturday, Nov 7 at 11:00 AM. Please park in a visitor spot and bring a photo ID. Need a different time? Reschedule here: [link]. See you soon, Jamie, Leasing Agent, Oak Property Co. CONFIRMATION, SMS "Confirmed: Sat 11/7, 11:00 AM showing at [address]. Park in visitor spots, bring photo ID. Reschedule: [link]. Reply STOP to opt out." NO-SHOW FOLLOW-UP, SMS "Hi, sorry we missed you today at [address]! No worries. If you're still interested, grab a new time here: [link]. Reply STOP to opt out."
Tips
- For self-guided tours, add your ID-verification step to arrival instructions.
- Send the no-show follow-up about 30 minutes after the scheduled time.
Fair housing note: this prompt tells the AI to describe the property and the process, not the people, and to treat every applicant or client the same way. AI can still make mistakes. Review the output for anything about protected characteristics (race, color, religion, sex, national origin, familial status, disability, and any state or local protected classes) before you use it.
Works in
Don't paste anything you're not allowed to share (SSNs, bank details, private tenant records) into an AI tool. Check your company's AI policy.
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